"Display driver stopped responding and has recovered" Windows 8 problem

[k12314]

So, I've installed Project Zomboid on Steam, and have the latest Beta update. But every time I open the game, once I load into the main menu, after a few seconds my whole computer freezes, and I get the thread title as a popup and Project Zomboid remains frozen while the rest of my computer is now fine. The weird thing is, I can still click stuff and the game responds, but the video is frozen and nothing shows up, but I can hear sounds like I'm clicking things (Like, if I click Sandbox then load a save I hear the loading screen music but it looks like I'm still frozen on the menu). My specs:

 

[Main Info]

 

 

Operating System: Windows 8 64-bit (6.2, Build 9200) (9200.win8_gdr.130531-1504)

           Language: English (Regional Setting: English)

System Manufacturer: Hewlett-Packard

       System Model: HP ENVY m6 Notebook PC

               BIOS: F.12

          Processor: Intel® Core i5-3210M CPU @ 2.50GHz (4 CPUs), ~2.5GHz

             Memory: 8192MB RAM

Available OS Memory: 8074MB RAM

          Page File: 2257MB used, 7033MB available

        Windows Dir: C:\Windows

    DirectX Version: DirectX 11

DX Setup Parameters: Not found

   User DPI Setting: Using System DPI

 System DPI Setting: 96 DPI (100 percent)

    DWM DPI Scaling: Disabled

     DxDiag Version: 6.02.9200.16384 64bit Unicode

 

[Display Device Info]

 

          Card name: Intel® HD Graphics 4000

       Manufacturer: Intel Corporation

          Chip type: Intel® HD Graphics Family

           DAC type: Internal

        Device Type: Full Device

         Device Key: Enum\PCI\VEN_8086&DEV_0166&SUBSYS_18A4103C&REV_09

     Display Memory: 1664 MB

   Dedicated Memory: 32 MB

      Shared Memory: 1632 MB

       Current Mode: 1366 x 768 (32 bit) (60Hz)

       Monitor Name: Generic PnP Monitor

      Monitor Model: unknown

         Monitor Id: AUO32EC

        Native Mode: 1366 x 768(p) (60.016Hz)

        Output Type: Internal

        Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32

Driver File Version: 9.17.0010.2817 (English)

     Driver Version: 9.17.10.2817

        DDI Version: 11

     Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1

       Driver Model: WDDM 1.2

Graphics Preemption: DMA

 Compute Preemption: Thread group

  Driver Attributes: Final Retail

   Driver Date/Size: 7/28/2012 11:32:02, 8281600 bytes

 

That was all from DxDiag as you can probably tell. If you guys need any other info I didn't post here just ask. I'd kinda like to be able to play the game again.

 

I wanna drink the bleach.

 

[EreWeGo]

Obviously, first thing to try would be to check if there's an updated driver for your video card/chipset from the notebook Manufacturer, (HP in your case).

 

Sometimes, Manufacturers drivers aren't updated as regularly as the "generic" drivers from AMD, Intel etc. If you're sure you have the latest driver from HP, and it still has issues, you could try installing a "generic" one direct from Intel. Just be aware that some model notebooks won't install the generic drivers, (not easily anyway), and there's always the potential of messing up your video drivers if you "force" an install etc. Anyway, here's a link to a driver from the Intel site:

 

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22842〈=eng&OSVersion=Windows%208%2C%2064-bit*&DownloadType=Drivers

 

Looks like it should cover your Intel HD 4000 series...

 

You could also have a search yourself with this link:

 

https://downloadcenter.intel.com/Default.aspx?lang=eng

[EreWeGo]

You may want to have a look at the post from MikeExp, he has a similar issue with his Intel HD 4000:

http://theindiestone.com/forums/index.php/topic/1535-display-driver-crash/

[k12314]

I'll download that file and see if it helps. It's weird because I didn't have this problem in .16, just the Steam version.

[EreWeGo]

I'll download that file and see if it helps. It's weird because I didn't have this problem in .16, just the Steam version.

hmmm, that is odd - I wonder if it's the Steam "overlay" thing causing an issue with your driver? Do you run other Steam games okay?

Might be worth checking your driver version/updating if necessary anyway, at least rule it out as a possibility... 

[k12314]

 

I'll download that file and see if it helps. It's weird because I didn't have this problem in .16, just the Steam version.

hmmm, that is odd - I wonder if it's the Steam "overlay" thing causing an issue with your driver? Do you run other Steam games okay?

Might be worth checking your driver version/updating if necessary anyway, at least rule it out as a possibility... 

 

 

I tested a bunch of both my Steam games, and non-Steam games that support the overlay, and they're all just fine. It's just PZ.

[EreWeGo]

Have you tried disabling Shaders, changing video memory settings in the PZ options?

[k12314]

Have you tried disabling Shaders, changing video memory settings in the PZ options?

 

The problem is that the game bugs out and I can't see what I'm clicking, so I can't change the options.

 

I installed the driver you linked me to, I'm going to shut down and test it in the morning.

[EreWeGo]

 

Have you tried disabling Shaders, changing video memory settings in the PZ options?

 

The problem is that the game bugs out and I can't see what I'm clicking, so I can't change the options.

 

I installed the driver you linked me to, I'm going to shut down and test it in the morning.

 

Cool. One more thought, have you tried starting PZ in "Compatibility" mode?

[k12314]

 

 

Have you tried disabling Shaders, changing video memory settings in the PZ options?

 

The problem is that the game bugs out and I can't see what I'm clicking, so I can't change the options.

 

I installed the driver you linked me to, I'm going to shut down and test it in the morning.

 

Cool. One more thought, have you tried starting PZ in "Compatibility" mode?

 

 

Yeah, I tried that, same thing happened. But the new drivers fixed the problem. Thanks EreWeGo.

[EnigmaGrey]

Delete the Options.bin in %username%\zomboid?

[EreWeGo]

 

 

 

Have you tried disabling Shaders, changing video memory settings in the PZ options?

 

The problem is that the game bugs out and I can't see what I'm clicking, so I can't change the options.

 

I installed the driver you linked me to, I'm going to shut down and test it in the morning.

 

Cool. One more thought, have you tried starting PZ in "Compatibility" mode?

 

 

Yeah, I tried that, same thing happened. But the new drivers fixed the problem. Thanks EreWeGo.

 

Awesome! Glad it worked for you mate.