PZ doesn't open

[Ensuni]

Hi everyone!

 

I was about to play Project Zomboid on Steam when the cmd window appeared but then it closed suddenly. The PZ window didn't open and I tried again but didn't work, so I uninstalled and reinstalled it... but it still didn't open. I opened all my other games and I had no problems.

Yesterday I played PZ without problems, even online.

 

Thanks for reading.

Ensuni.

[EnigmaGrey]

Assuming that's a Windows 7 64-bit system, try installing this driver: http://support.amd.com/en-us/download/mobile?os=Windows%207%20-%2064 Try the hotfix, specificially.

[Ensuni]

I'm sorry to reopen this thread but I'm having the same problem again.

 

Apparently I solved the problem somehow and I played PZ without trouble, but about a week ago the game started to do the same thing I explain in this thread. I didn't upgrade my driver so I don't know what could be the error. This is what came up when I ran the game from the 32-version .bat file.

 

Thank you.

 

https://gyazo.com/994ceae570768c38b6035e1acccf11a2

[EnigmaGrey]

I'm sorry to reopen this thread but I'm having the same problem again.

 

Apparently I solved the problem somehow and I played PZ without trouble, but about a week ago the game started to do the same thing I explain in this thread. I didn't upgrade my driver so I don't know what could be the error. This is what came up when I ran the game from the 32-version .bat file.

 

Thank you.

 

https://gyazo.com/994ceae570768c38b6035e1acccf11a2

Hard one to answer because there's no indication of where the error happened, Ensuni. Hm.

If you go to the installation directory of the game, you'll see various error text files (hs_err). Sort by date modified and grab the latest one. Upload it to pastebin.com and link it here (it's long).

[Ensuni]

Here you go!

 

http://pastebin.com/yTvY09VA

[EnigmaGrey]

It looks like it's crashing when trying to create the window for the game to run in, similar to the "Pixel format is not accelertaed error." Rathlord's insticts were probably correct: graphics drivers might be the case.

Some questions:

Did you recently update your computer (Windows Update) or change a piece of hardware?

Does your computer have more than one graphics card? (Many laptops tend to come with two now.)

[Ensuni]

Uhm, nope. It's been like a month or so since I last updated my computer I think... and I never changed my hardware.

 

It only has one graphic card: AMD Radeon R7 M260

[Ensuni]

Okay, do you mind if I try it tomorrow? I can't do it today, I'm not at home and I won't be able to download it until then!

[EnigmaGrey]

Sure, at your convience.

[Rathlord]

Trying running the game from the .bat files in your Steam folder instead of launching through Steam. That should make the command window stay open. Copy and paste what comes up there and we'll get you sorted out. Cheers!

[Ensuni]

 Well, after I had to download the hotfix like 8000 times due to an error when downloading, I finally got it and installed it.

 

Now the game runs perfectly. Thank you very much.

[Ensuni]

Here you go! I thought it was a Java problem so I updated it but still doesn't work...

 

Thanks for reading.

Ensuni.

[Rathlord]

Is that the 64-bit version? Probably should have specified to try the 32-bit.

[Ensuni]

Yep it is. Here's the 32-bit version.

 

[Rathlord]

Off the top of my  head, it might be worth updating your graphics drivers- looks like a driver error.

[Ensuni]

Uhm... I updated drivers today because I couldn't play other game. Maybe that's the problem?

[Rathlord]

Uhm... I updated drivers today because I couldn't play other game. Maybe that's the problem?

 

Quite possibly is; it may be that your new driver isn't actually better.

[Ensuni]

I see, so what should I do then?

[Rathlord]

If you updated graphics via Windows Update, try updating from the graphics card manufacturer's website instead. If you did that, you might have to manually downgrade by finding an older version.

[Ensuni]

Okay, I'll try to find a compatible version of the driver so I can play both games. Thanks you. I hope this thread can help other users.