Game crashing when starting a game

[MatheRM]

Every time I try to create a character, as soon as I add his skills, on the next page it crashes. I tried different ways to solve it, I updated drivers and programs and nothing was resolved either.

D:\Steam\steamapps\common\ProjectZomboid>SET _JAVA_OPTIONS=

D:\Steam\steamapps\common\ProjectZomboid>SET PZ_CLASSPATH=commons-compress-1.18.jar;istack-commons-runtime.jar;jassimp.jar;javacord-2.0.17-shaded.jar;javax.activation-api.jar;jaxb-api.jar;jaxb-runtime.jar;lwjgl.jar;lwjgl-natives-windows.jar;lwjgl-glfw.jar;lwjgl-glfw-natives-windows.jar;lwjgl-jemalloc.jar;lwjgl-jemalloc-natives-windows.jar;lwjgl-opengl.jar;lwjgl-opengl-natives-windows.jar;lwjgl_util.jar;sqlite-jdbc-3.27.2.1.jar;trove-3.0.3.jar;uncommons-maths-1.2.3.jar;./

D:\Steam\steamapps\common\ProjectZomboid>".\jre64\bin\java.exe" -Djava.awt.headless=true -Dzomboid.steam=1 -Dzomboid.znetlog=1 -XX:-CreateCoredumpOnCrash -XX:-OmitStackTraceInFastThrow -XX:+UseZGC -Xmx3072m -Djava.library.path=./win64/;./ -cp commons-compress-1.18.jar;istack-commons-runtime.jar;jassimp.jar;javacord-2.0.17-shaded.jar;javax.activation-api.jar;jaxb-api.jar;jaxb-runtime.jar;lwjgl.jar;lwjgl-natives-windows.jar;lwjgl-glfw.jar;lwjgl-glfw-natives-windows.jar;lwjgl-jemalloc.jar;lwjgl-jemalloc-natives-windows.jar;lwjgl-opengl.jar;lwjgl-opengl-natives-windows.jar;lwjgl_util.jar;sqlite-jdbc-3.27.2.1.jar;trove-3.0.3.jar;uncommons-maths-1.2.3.jar;./ zombie.gameStates.MainScreenState
DEBUG: General     , 1694476836931> LoggerManager.init                  > Initializing...
LOG  : General     , 1694476837003> cachedir set to "C:\Users\natha\Zomboid"
LOG  : General     , 1694476837011> 11-09-2023 21:00:37
LOG  : General     , 1694476837012> cachedir is "C:\Users\natha\Zomboid"
LOG  : General     , 1694476837012> LogFileDir is "C:\Users\natha\Zomboid\Logs"
LOG  : General     , 1694476837012> ===== System specs =====
LOG  : General     , 1694476837015> OS: Windows 10, version: 10.0, arch: amd64
LOG  : General     , 1694476837016> Processor: Intel64 Family 6 Model 58 Stepping 9, GenuineIntel
LOG  : General     , 1694476837016> Processor cores: 4
LOG  : General     , 1694476837019> Available processors (cores): 4
LOG  : General     , 1694476837024> Memory free: 142.0 MB
LOG  : General     , 1694476837026> Memory max: 3072.0 MB
LOG  : General     , 1694476837028> Memory  total available to JVM: 192.0 MB
LOG  : General     , 1694476837035> C:\, Total: 111.2838 GB, Free: 38.99396 GB
LOG  : General     , 1694476837036> D:\, Total: 931.46094 GB, Free: 886.26855 GB
LOG  : General     , 1694476837227> Mobo = [Product=00RXM6]
LOG  : General     , 1694476837354> CPU = [Manufacturer=GenuineIntel,MaxClockSpeed=3201,Name=Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz]
LOG  : General     , 1694476837491> Graphics = [AdapterRAM=2147483648,DriverVersion=31.0.15.3713,Name=NVIDIA GeForce GT 1030]
LOG  : General     , 1694476837624> VideoMode = [VideoModeDescription=1920 x 1080 x 4294967296 cores]
LOG  : General     , 1694476837751> Sound = { [Manufacturer=Realtek,Name=Realtek High Definition Audio], [Manufacturer=Valve Corporation Audio DDK,Name=Steam Streaming Microphone], [Manufacturer=Valve Corporation Audio DDK,Name=Steam Streaming Speakers], [Manufacturer=NVIDIA,Name=NVIDIA Virtual Audio Device (Wave Extensible) (WDM)], [Manufacturer=NVIDIA,Name=NVIDIA High Definition Audio] }
LOG  : General     , 1694476837875> Memory RAM = { [Capacity=4294967296,Manufacturer=Kingston], [Capacity=8589934592,Manufacturer=Kingston] }
LOG  : General     , 1694476837875> ========================
LOG  : General     , 1694476837877> -- listing properties --
LOG  : General     , 1694476837878> java.specification.version=17
LOG  : General     , 1694476837878> sun.cpu.isalist=amd64
LOG  : General     , 1694476837879> sun.jnu.encoding=Cp1252
LOG  : General     , 1694476837880> java.class.path=commons-compress-1.18.jar;istack-comm...
LOG  : General     , 1694476837880> java.vm.vendor=Azul Systems, Inc.
LOG  : General     , 1694476837881> sun.arch.data.model=64
LOG  : General     , 1694476837881> user.variant=
LOG  : General     , 1694476837881> java.vendor.url=http://www.azul.com/
LOG  : General     , 1694476837882> user.timezone=America/Sao_Paulo
LOG  : General     , 1694476837882> zomboid.steam=1
LOG  : General     , 1694476837883> java.vm.specification.version=17
LOG  : General     , 1694476837883> os.name=Windows 10
LOG  : General     , 1694476837884> sun.java.launcher=SUN_STANDARD
LOG  : General     , 1694476837884> user.country=BR
LOG  : General     , 1694476837885> sun.boot.library.path=D:\Steam\steamapps\common\ProjectZomb...
LOG  : General     , 1694476837886> zomboid.znetlog=1
LOG  : General     , 1694476837886> sun.java.command=zombie.gameStates.MainScreenState
LOG  : General     , 1694476837887> jdk.debug=release
LOG  : General     , 1694476837887> sun.cpu.endian=little
LOG  : General     , 1694476837888> user.home=C:\Users\natha
LOG  : General     , 1694476837889> user.language=pt
LOG  : General     , 1694476837891> sun.stderr.encoding=cp850
LOG  : General     , 1694476837891> java.specification.vendor=Oracle Corporation
LOG  : General     , 1694476837892> java.version.date=2021-10-19
LOG  : General     , 1694476837893> java.home=D:\Steam\steamapps\common\ProjectZomb...
LOG  : General     , 1694476837893> file.separator=\
LOG  : General     , 1694476837895> line.separator=

LOG  : General     , 1694476837897> sun.stdout.encoding=cp850
LOG  : General     , 1694476837898> java.vm.specification.vendor=Oracle Corporation
LOG  : General     , 1694476837899> java.specification.name=Java Platform API Specification
LOG  : General     , 1694476837899> java.awt.headless=true
LOG  : General     , 1694476837900> user.script=
LOG  : General     , 1694476837900> sun.management.compiler=HotSpot 64-Bit Tiered Compilers
LOG  : General     , 1694476837900> java.runtime.version=17.0.1+12-LTS
LOG  : General     , 1694476837901> user.name=natha
LOG  : General     , 1694476837901> path.separator=;
LOG  : General     , 1694476837902> os.version=10.0
LOG  : General     , 1694476837902> java.runtime.name=OpenJDK Runtime Environment
LOG  : General     , 1694476837902> file.encoding=Cp1252
LOG  : General     , 1694476837903> java.vm.name=OpenJDK 64-Bit Server VM
LOG  : General     , 1694476837903> java.vendor.version=Zulu17.30+15-CA
LOG  : General     , 1694476837903> java.vendor.url.bug=http://www.azul.com/support/
LOG  : General     , 1694476837904> java.io.tmpdir=C:\Users\natha\AppData\Local\Temp\
LOG  : General     , 1694476837904> java.version=17.0.1
LOG  : General     , 1694476837904> user.dir=D:\Steam\steamapps\common\ProjectZomboid
LOG  : General     , 1694476837905> os.arch=amd64
LOG  : General     , 1694476837905> java.vm.specification.name=Java Virtual Machine Specification
LOG  : General     , 1694476837906> sun.os.patch.level=
LOG  : General     , 1694476837906> native.encoding=Cp1252
LOG  : General     , 1694476837906> java.library.path=./win64/;./
LOG  : General     , 1694476837907> java.vm.info=mixed mode, sharing
LOG  : General     , 1694476837907> java.vendor=Azul Systems, Inc.
LOG  : General     , 1694476837908> java.vm.version=17.0.1+12-LTS
LOG  : General     , 1694476837908> sun.io.unicode.encoding=UnicodeLittle
LOG  : General     , 1694476837908> java.class.version=61.0
LOG  : General     , 1694476837909> -----
LOG  : General     , 1694476837909> version=41.78.16 demo=false
LOG  : General     , 1694476838215> LightingFPS set to 15
LOG  : General     , 1694476838219> [javafmodJNI] Init: Start
LOG  : General     , 1694476838219> [javafmodJNI] Init: WIN 64
LOG  : General     , 1694476838240> 1694476838230 fmod: Java loging: OK
LOG  : General     , 1694476838255> 1694476838255 fmod: FMOD::Studio::System::create() result: No errors.
LOG  : General     , 1694476838257> 1694476838257 fmod: FMOD::Studio::System::getCoreSystem() result: No errors.
LOG  : General     , 1694476838258> 1694476838258 fmod: FMOD_System_GetVersion() result: No errors.
LOG  : General     , 1694476838259> 1694476838259 fmod: fmodintegration built with version 20206, fmod shared library version 20206
LOG  : General     , 1694476838260> 1694476838259 fmod: System Create: OK
LOG  : General     , 1694476838261> 1694476838260 fmod: FMOD_System_SetSoftwareFormat() result: No errors.
LOG  : General     , 1694476838321> 1694476838321 fmod: FMOD::Studio::System::Initialize() result: No errors.
LOG  : General     , 1694476838321> 1694476838321 fmod: Creating DSP for capture sound
LOG  : General     , 1694476838323> 1694476838323 fmod: FMOD_System_CreateDSP() result: No errors.
LOG  : General     , 1694476838323> 1694476838323 fmod: FMOD_DSP_SetBypass() result: No errors.
LOG  : General     , 1694476838324> 1694476838324 fmod: FMOD_System_GetMasterChannelGroup() result: No errors.
LOG  : General     , 1694476838324> 1694476838324 fmod: FMOD_ChannelGroup_AddDSP() result: No errors.
LOG  : General     , 1694476838325> 1694476838325 fmod: FMOD_System_Set3DSettings() result: No errors.
ERROR: General     , 1694476838584> java.lang.RuntimeException: java.lang.IllegalStateException: There is no OpenGL context current in the current thread.
ERROR: General     , 1694476838587>     at zombie.core.opengl.RenderThread.renderLoop(RenderThread.java:134)
ERROR: General     , 1694476838598>     at zombie.gameStates.MainScreenState.main(MainScreenState.java:226)
ERROR: General     , 1694476838600> Caused by: java.lang.IllegalStateException: There is no OpenGL context current in the current thread.
ERROR: General     , 1694476838601>     at org.lwjgl.opengl.GL.createCapabilities(GL.java:378)
ERROR: General     , 1694476838601>     at org.lwjgl.opengl.GL.createCapabilities(GL.java:322)
ERROR: General     , 1694476838602>     at org.lwjglx.opengl.Display.create(Display.java:159)
ERROR: General     , 1694476838602>     at org.lwjglx.opengl.Display.create(Display.java:84)
ERROR: General     , 1694476838603>     at zombie.core.Core.init(Core.java:2432)
ERROR: General     , 1694476838603>     at zombie.GameWindow.InitDisplay(GameWindow.java:408)
ERROR: General     , 1694476838604>     at zombie.core.opengl.RenderThread.renderLoop(RenderThread.java:128)
ERROR: General     , 1694476838604>     ... 1 more
LOG  : General     , 1694476847083> AngelCodeFont failed to load page 0 texture D:/Steam/steamapps/common/ProjectZomboid/media/mainfont_0.png
LOG  : General     , 1694476847087> AngelCodeFont failed to load page 0 texture D:/Steam/steamapps/common/ProjectZomboid/media/mainfont2_0.png
WARN : General     , 1694476847106> TextManager.Init> font "MediumNew" not found in fonts.txt
WARN : General     , 1694476847110> TextManager.Init> font "AutoNormSmall" not found in fonts.txt
WARN : General     , 1694476847110> TextManager.Init> font "AutoNormMedium" not found in fonts.txt
WARN : General     , 1694476847113> TextManager.Init> font "AutoNormLarge" not found in fonts.txt
LOG  : General     , 1694476847115> AngelCodeFont failed to load page 0 texture D:/Steam/steamapps/common/ProjectZomboid/media/fonts/zomboidDialogue.bmfc_0.png
WARN : General     , 1694476847143> TextManager.Init> font "DebugConsole" not found in fonts.txt
LOG  : General     , 1694476847311> Loading networking libraries...
LOG  : General     , 1694476847318> Loading steam_api64...
LOG  : General     , 1694476847321> Loading RakNet64...
LOG  : General     , 1694476847324> Loading ZNetJNI64...
LOG  : Network     , 1694476847451> [11-09-23 21:00:47.451] > ZNet: SetLogLevel 2
Setting breakpad minidump AppID = 108600
SteamInternal_SetMinidumpSteamID:  Caching Steam ID:  76561198205202559 [API loaded no]
LOG  : Network     , 1694476847571> [11-09-23 21:00:47.570] > ZNet: SteamAPI initialised successfully
LOG  : General     , 1694476847571> SteamUtils initialised successfully
 

[NathanMachado16]

this error is exactly the same.

hs_err_pid8048.log

[NathanMachado16]

yes, directly from the Nvidia website

[Beard]

The error seems specifically related to your graphics card. Can you manually download and install the latest drivers for it from the Nvidia website?
https://www.nvidia.com/en-us/geforce/drivers/

Additionally, do you have multiple monitors connected to the PC perhaps?

[NathanMachado16]

• I didn't have a problem with any other game. Every time I open PZ the menu is slow to respond to my mouse, but it still works. The sfc /scannow command found no errors
  

[Beard]

Can you try switching the game to Windowed mode and see if that improves the experience?

Go to the C:\Users\YourUserName\Zomboid folder and edit the options.ini file.

In that file, edit the fullscreen=true line to fullscreen=false

Then try launching the game again.

[NathanMachado16]

the option was already disabled, but I enabled and disabled it to try both ways and it didn't work either.

[Beard]

We might need more information about the issue in that case.
Can you try going to “Steam\steamapps\common\ProjectZomboid” and run the “ProjectZomboidOpenGLDebug64.bat” file? If the issue happens again, can you share a screenshot of the console window that shows up when you use it? It should provide more information about the error when using this file.

[Beard]

In that case, can you check the Windows Reliability monitor for any ProjectZomboid application crashes there? If you do find any, can you share a screenshot of the Technical Details section so we can check the errors that show up there?

https://www.howtogeek.com/school/using-windows-admin-tools-like-a-pro/lesson3/

https://www.dell.com/support/kbdoc/sk-sk/000178177/how-to-use-windows-reliability-monitor-to-identify-software-issues

[NathanMachado16]

my drivers are the latest released by Nvidia, I only have one monitor connected. I tried uninstalling and installing the drivers and that didn't work either. This problem happened after I formatted my computer and tried playing again.

[NathanMachado16]

[NathanMachado16]

 

[Beard]

It seems like there is still an issue with the display / graphics card.
I can only recommend trying to fully reinstall your graphic drivers in case there are any issues with it as shown in this guide:
https://www.tomshardware.com/how-to/uninstall-nvidia-amd-intel-gpu-drivers

Other than that, you can try turning off everything in the background, including your browser to see if that helps, as sometimes background applications can cause issues.

[Beard]

Could you click on the game in that screenshot? It should show more information about the crash.

[NathanMachado16]

Thank you for the support but none of the solutions resolved it. I changed the installed game from the HDD to the SSD and the problem was solved

[NathanMachado16]

[Beard]

Thanks, as far as I can see this is most likely an intel related error.
Could you check if you have your monitor connected to your Nvidia graphics card and not to your motherboard? As that might cause this issue.

Here would be a visual representation as to where it should be connected:

[Beard]

How did you installed the drivers the first time after you formatted the PC?

And can you try resetting your Nvidia settings to their Defaults?

Right-click on your desktop and select Nvidia Control Panel.
Click Manage 3D Settings.
In the upper-right corner, click Restore Defaults.

[NathanMachado16]

yes, it is connected to the video card

[Beard]

Just in case, can you download and update your Intel drivers as well?
https://www.intel.com/content/www/us/en/download-center/home.html

If that does not help, can you share the game logs again so we can make sure that the latest logs has the latest Nvidia drivers installed?

[NathanMachado16]

it didn't work either :/

[Beard]

How did you install the drivers the first time after you formatted the PC? Was it through the Nvidia website?

[Beard]

Can you share the latest “hs_err_pid” file found in your main game folder “Steam\steamapps\common\ProjectZomboid”?

[NathanMachado16]

hs_err_pid9960.log

[Beard]

It seems like the error is just related to the graphics card failing to render the game, though there is no pointer as to what the exact cause might be. Do you have any issues with other games after formatting your PC? Have there been any errors while formatting it?

Lastly, can you try running the Windows "sfc /scannow" command as shown in this link:
https://support.microsoft.com/en-au/topic/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system-files-79aa86cb-ca52-166a-92a3-966e85d4094e