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can't create a new character for split screen


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hello everyone,

i play on a remote server and everything was fine for a moment whith split screen, but after  some games sessions when we wanted to create a new character for player 2 the game didn't propose to create it.
We just had the possibility to click on "Retour" (sorry i play in french ;)) i think it's cancel in english.

If a create a new world we can create two player without an issue.

if you have any idea what happened and if ther is a solution to this problem i will be really happy.
Thank you for your time.

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This looks like a cooperative game, which means this is Multiplayer.
Split screen currently may not work well in Multiplayer, it is only recommended to reliably use it in Singleplayer.

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