Trouble starting the game

DangerKlaus · August 5, 2013

After purchasing from the Desura Client, and installing the game, i am now having trouble running it. I have followed the Tech FAQ, uninstalled then re-installed java and been through java's website to confirm it was installed correctly. I checked my video card driver and that seems to be up to date as well but still cannot run the game in 32 bit or 64 bit (inc. compatibility counterparts). When i select any of them it comes up with the cmd, does something, then the cmd closes and nothing happens lol.

Any help would be great!

Cheers

DangerKlaus · August 7, 2013

Ignore previous reply!

After reading another thread, i decided to uninstall the driver. After doing so, i just updated the driver, which put me on to an Intel® HD Graphics driver, which aparently gave me a brand new one because it is a more recent version than the one that i downloaded from intel's website :s

In conclusion.. it works! For Now

DangerKlaus · August 6, 2013

Does anyone have any more suggestions?

EnigmaGrey · August 6, 2013

You can try forcing a generic driver, if you're feeling daring.

nasKo · August 5, 2013

Please go to the installation folder of Project Zomboid and place these two bat files in it:

https://mega.co.nz/#!8shiyQ7L!YFBe_WbMH-xKh84lHSk6NjRH2gp9UYcsU50vbSpeqsM
The command prompt will stay open. Make a screenshot of the error message and show us.

Also, this is from the TechFAQ:

Q. I see a dark flash, maybe some text, and nothing happens!
A. Most of the time, this is the “The system cannot find the path specified” error, which means your Java installation cannot be located.
If you've triple-checked (ideally, quadruple-checked) that Java is installed and you still get the flashy window, create a bat file.

You can create a bat-file by simply creating a new text file in the root folder of Project Zomboid, pasting the following code into it and then changing the extension from .txt to .bat.

32 Bit Java, 32 Bit OS
"%ProgramFiles%\Java\jre7\bin\java" -Djava.library.path=./ -cp lwjgl.jar;lwjgl_util.jar;./ zombie.gameStates.MainScreenStatePAUSE
32 Bit Java, 64 Bit OS
Download for convenience: https://dl.dropboxusercontent.com/u/58354350/ProjectZomboid%2032.bat
set path=%path%;%ProgramFiles(x86)%\Java\jre7\bin;"%ProgramFiles(x86)%\Java\jre7\bin\java" -noverify -XX:+UseNUMA -XX:+AggressiveOpts -XX:+TieredCompilation -XX:Tier2CompileThreshold=70000 -XX:CompileThreshold=1500  -Xms512m -Xmx512m -XX:+UseAdaptiveSizePolicy -XX:GCTimeRatio=50 -XX:MaxGCPauseMillis=20 -Djava.library.path=./ -cp lwjgl.jar;lwjgl_util.jar;./ zombie.gameStates.MainScreenStatePAUSE

64 Bit Java/OS

Download for convenience: https://dl.dropboxusercontent.com/u/58354350/ProjectZomboid64.bat

set path=%path%;%ProgramFiles%\Java\jre7\bin;"%ProgramFiles%\Java\jre7\bin\java" -server -noverify -XX:+UseNUMA -XX:+AggressiveOpts -XX:+TieredCompilation -XX:Tier2CompileThreshold=70000 -XX:CompileThreshold=1500  -Xms512m -Xmx512m -XX:+UseAdaptiveSizePolicy -XX:GCTimeRatio=5 -XX:MaxGCPauseMillis=20 -Djava.library.path=./ -cp lwjgl.jar;lwjgl_util.jar;./ zombie.gameStates.MainScreenStatePAUSE

DangerKlaus · August 5, 2013

This may sounds stupid, but by the installation folder, you mean the folder: 'Project Zomboid' right?

nasKo · August 5, 2013

Yes.

Usually it's C:\Program Files (x86)\Desura\Common\Project Zomboid

DangerKlaus · August 5, 2013

#
# A fatal error has been detected by the Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6f535861, pid=5260, tid=4712
#
# JRE version: 7.0_25-b17
# Java VM: Java HotSpot Client VM (23.25-b01 mixed mode windows-x86 )
# Problematic frame:
# C [aticfx32.dll+0x25861] gslCfxExit+0xe1
#
# Failed to write core dump. Minidumps are not enabled by default on client vers
ions of Windows
#
# An error report file with more information is saved as:
# C:\Users\Nick\AppData\Local\Temp\\hs_err_pid5260.log
#
# If you would like to submit a bug report, please visit:
# http://bugreport.sun.com/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#
AL lib: (EE) alc_cleanup: 1 device not closed
#
# A fatal error has been detected by the Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6f535861, pid=5260, tid=4712
#
# JRE version: 7.0_25-b17
# Java VM: Java HotSpot Client VM (23.25-b01 mixed mode windows-x86 )
# Problematic frame:
# C [aticfx32.dll+0x25861] gslCfxExit+0xe1
#
# Failed to write core dump. Minidumps are not enabled by default on client vers
ions of Windows
#
# An error report file with more information is saved as:
# C:\Users\Nick\AppData\Local\Temp\\hs_err_pid5260.log
#
# If you would like to submit a bug report, please visit:
# http://bugreport.sun.com/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#
AL lib: (EE) alc_cleanup: 1 device not closed
C:\Program Files (x86)\Desura\Common\Project Zomboid>PAUSE
Press any key to continue . . .

sorry, but that seemed the best thing to do.. includes everything then

nasKo · August 5, 2013

How did you make sure that your video driver is up to date?

Do not use Windows Update for that.

Go to http://support.amd.com/us/gpudownload/Pages/index.aspx for that

DangerKlaus · August 5, 2013

Went through Driver Manager > Display Adapters > right click card > update driver software..

I tried to go the the Intel website but it is a manufacturer customised driver or something....

nasKo · August 5, 2013

To me it seems like you're on a ATI/AMD graphics card.

Could you post your specs and the manufacturer, in case it's a laptop?

Start > run > type in "dxdiag" > hit enter

DangerKlaus · August 5, 2013

It is a Toshiba Laptop.

nasKo · August 5, 2013

Allright. Lets try it directly via Toshiba first:

http://support.toshiba.com/drivers

EnigmaGrey · August 6, 2013

http://www.intel.com/support/graphics/sb/CS-022355.htm

DangerKlaus · August 6, 2013

Ahhh okay, if i do install this generic driver, what effect will it have (sorry a little bit of a pc noob)?

EnigmaGrey · August 6, 2013

Ahhh okay, if i do install this generic driver, what effect will it have (sorry a little bit of a pc noob)?

None.

Or the occasional blue screen of death, and other system instabilities, forcing you to revert to your previous driver. Maybe.

DangerKlaus · August 6, 2013

Hmmm, you're not instilling me with much confidence...

What will it actually do? Is it just a different program that drives the gpu, but won't necessarily be as compatible with it, as the proper driver is?

EnigmaGrey · August 6, 2013

More or less -- but it'll likely support OpenGL to a greater degree than an outdated driver from your system's manufacturer.

DangerKlaus · August 6, 2013

Right, so the problem with this, appears to be a compatibility issue?

But you seem to suggest it'll be quite a high-risk operation by installing a generic driver?

EnigmaGrey · August 6, 2013

If your driver does not support the version off openGL necessary to run the game even in compatibility mode, the only thing to do is replace it with one that does.

If it does result in Fun Things, it can be uninstalled.

DangerKlaus · August 6, 2013

Yeah, by compatibility, i mainly just mean.. it won't work with my stuff!

Haha, love you you describe it as 'Fun Things'.. my laptop won't find them fun at all!

Is it easy to uninstall? I also assume i'd just re-install the original one too?

EnigmaGrey · August 6, 2013

If you can boot into Windows 7, it's as easy as going to Device Manager and uninstalling it, then installing the original.

If it won't let you boot into windows, it can be done through Safe Mode in the same way -- Safe Mode just loads a generic driver.

Mind, I haven't seen anyone have trouble with this yet -- but I'm telling you this just incase you're the first.

DangerKlaus · August 6, 2013

But it says 'advanced' next to the uninstall button.. how exciting!

Okay thanks, i shall give that a go then, i think.. see what happens!

Haha, okay tahh .. there is no real warning on the Intel website, saying that it shouldn't be done or anything so we'll see! Is it worth giving a good backing-up before or should it not be that drastic if things fail?

EnigmaGrey · August 7, 2013

It shouldn't be that drastic, no.

DangerKlaus · August 7, 2013

Okay, wish me luck!

DangerKlaus · August 7, 2013

right, downloaded it and tried to install it but told me windows has determined i already have the driver up to date.. should i uninstall it?

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