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Problem with dedicated server
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Question

Hi there!

 

I've rent a project zomboid server at 4netplayers but i have a serious unresolved issue:

 

Everytime i try to start my serv it stop and the customer service gave me this message:

The server throws an error while downloading a mod. Workshop: item state DownloadPending -> Fail ID=498455406 Please check the mod and / or ask the mod developer why the mod can not be downloaded from Steam.

 

My last log:

Spoiler

./server.sh: line 7:  : command not found
pzexe: looking for PZXInitThreads.so
XInitThreads.cpp: calling XInitThreads()
pzexe: libPZXInitThreads64.so loaded successfully.
pzexe: about to run java hack to locate libjvm.so...
pzexe: executing "java -classpath pzexe.jar -Djava.library.path=. zombie.pzexe"
pzexe.java: loading shared library "pzexe_jni64"
JVM=/usr/lib/jvm/java-1.8.0-openjdk-1.8.0.191.b12-1.el7_6.x86_64/jre/lib/amd64/server/libjvm.so
pzexe config file: /var/gameserver/server/578326/ProjectZomboid64.json
pzexe: mainClass: zombie/network/GameServer
pzexe: classpath: -Djava.class.path=java/:java/jinput.jar:java/lwjgl.jar:java/lwjgl_util.jar:java/trove-3.0.3.jar:java/sqlite-jdbc-3.8.10.1.jar:java/uncommons-maths-1.2.3.jar:java/javacord-2.0.17-shaded.jar:java/guava-23.0.jar
pzexe: vmArg (json) 1: -Xms2048m
pzexe: vmArg (json) 2: -Xmx4096m
pzexe: vmArg (json) 3: -Duser.home=/var/gameserver/server/578326
pzexe: vmArg (json) 4: -Dzomboid.steam=1
pzexe: vmArg (json) 5: -Dzomboid.znetlog=1
pzexe: vmArg (json) 6: -Djava.library.path=linux64/:natives/
pzexe: vmArg (json) 7: -XX:-UseSplitVerifier
pzexe: vmArg (json) 8: -Djava.security.egd=file:/dev/urandom
pzexe: vmArg (json) 9: -XX:+UseConcMarkSweepGC
pzexe: vmArg (json) 10: -XX:-OmitStackTraceInFastThrow
pzexe: using jvm "/usr/lib/jvm/java-1.8.0-openjdk-1.8.0.191.b12-1.el7_6.x86_64/jre/lib/amd64/server/libjvm.so"
OpenJDK 64-Bit Server VM warning: ignoring option UseSplitVerifier; support was removed in 8.0
pzexe: arg: -ip
pzexe: arg: 62.104.79.152
pzexe: arg: -adminpassword
pzexe: arg: XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Failed to read SVNRevision.txt
1568220245889 versionNumber=40.43 demo=false
1568220245894 server name is "servertest"
1568220245894 map_t.bin does not exist, cannot determine the server's WorldVersion.
1568220245896 Loading networking libraries...
1568220245897 Loading steam_api...
1568220245897 Loading RakNet64...
1568220245898 Loading ZNetJNI64...
1568220245900 znet: ZNet loaded
1568220245900 znet: Compiled with SERVER_STEAMAPI == 0
1568220245900 znet: Starting with bServer == true
1568220245900 znet: SteamAPI initialised successfully
1568220245900 SteamUtils initialised successfully
1568220245916 translator: language is EN
1568220245986 reading /var/gameserver/server/578326/Zomboid/Server/servertest.ini
1568220245988 writing /var/gameserver/server/578326/Zomboid/Server/servertest.ini
1568220245995 znet: Java_zombie_core_znet_SteamGameServer_Init
[S_API FAIL] SteamAPI_Init() failed; SteamAPI_IsSteamRunning() failed.
Unable to determine VR Path Registry filename
Setting breakpad minidump AppID = 108600
1568220246032 znet: SteamGameServer seems to be initialized
1568220246032 znet: Java_zombie_core_znet_SteamGameServer_SetProduct
1568220246032 znet: Java_zombie_core_znet_SteamGameServer_SetGameDescription
1568220246033 znet: Java_zombie_core_znet_SteamGameServer_SetModDir
1568220246033 znet: Java_zombie_core_znet_SteamGameServer_SetDedicatedServer
1568220246033 znet: Java_zombie_core_znet_SteamGameServer_SetMaxPlayerCount
1568220246033 znet: Java_zombie_core_znet_SteamGameServer_SetServerName '4Netplayers Project Zombibron'
1568220246033 znet: Java_zombie_core_znet_SteamGameServer_SetMapName 'Muldraugh, KY'
1568220246033 znet: Java_zombie_core_znet_SteamGameServer_SetGameTags 'hidden'
1568220246034 znet: Java_zombie_core_znet_SteamGameServer_SetKeyValue key='description' value=''
1568220246034 znet: Java_zombie_core_znet_SteamGameServer_SetKeyValue key='version' value='40.43'
1568220246034 znet: Java_zombie_core_znet_SteamGameServer_SetKeyValue key='open' value='1'
1568220246034 znet: Java_zombie_core_znet_SteamGameServer_SetKeyValue key='public' value='0'
1568220246036 znet: Java_zombie_core_znet_SteamWorkshop_n_1Init
1568220246036 znet: Java_zombie_core_znet_SteamGameServer_LogOnAnonymous
1568220246036 znet: Java_zombie_core_znet_SteamGameServer_EnableHeartBeats
1568220246037 Waiting for response from Steam servers
1568220246939 znet: OnSteamServersConnected
1568220246939 znet: Public IP: 62.104.79.152
1568220246944 Workshop: GetItemState()=None ID=498441420
1568220246944 znet: Java_zombie_core_znet_SteamWorkshop_n_1DownloadItem
1568220246944 Workshop: item state CheckItemState -> DownloadPending ID=498441420
1568220246977 Workshop: DownloadPending GetItemState()=NeedsUpdate|DownloadPending ID=498441420
1568220246978 Workshop: download 0/0 ID=498441420
1568220247077 Workshop: DownloadPending GetItemState()=NeedsUpdate|DownloadPending ID=498441420
1568220247078 Workshop: download 0/0 ID=498441420
1568220247177 znet: OnPolicyResponse
1568220247177 znet: Zomboid Server is VAC Secure
1568220247178 Workshop: DownloadPending GetItemState()=NeedsUpdate|DownloadPending ID=498441420
1568220247178 Workshop: download 0/0 ID=498441420
1568220247311 Workshop: DownloadPending GetItemState()=NeedsUpdate|DownloadPending ID=498441420
1568220247311 Workshop: download 0/0 ID=498441420
1568220247412 znet: OnDownloadItemResult
1568220247412 Workshop: onItemNotDownloaded itemID=498441420 result=2
1568220247412 Workshop: item state DownloadPending -> Fail ID=498441420

 

Here is my servertest.ini:

 

Spoiler

nightlengthmodifier=1.0
PVP=false
PauseEmpty=true
GlobalChat=true
Open=true
ServerWelcomeMessage=Welcome to Zombibron!
LogLocalChat=false
AutoCreateUserInWhiteList=false
DisplayUserName=true
SpawnPoint=0,0,0
SafetySystem=true
ShowSafety=true
SafetyToggleTimer=2
SafetyCooldownTimer=3
SpawnItems=
DefaultPort=16261
ResetID=769421158
Mods=Hydrocraft;ORGM;498634342;cremation
Map=Muldraugh, KY
DoLuaChecksum=true
Public=false
PublicName=4Netplayers Project Zombibron
PublicDescription=
MaxPlayers=8
PingFrequency=10
PingLimit=400
HoursForLootRespawn=0
MaxItemsForLootRespawn=4
ConstructionPreventsLootRespawn=true
DropOffWhiteListAfterDeath=false
NoFire=false
AnnounceDeath=false
MinutesPerPage=1.0
SaveWorldEveryMinutes=5
PlayerSafehouse=false
AdminSafehouse=false
SafehouseAllowTrepass=true
SafehouseAllowFire=true
SafehouseAllowLoot=true
SafehouseAllowRespawn=false
SafehouseDaySurvivedToClaim=0
SafeHouseRemovalTime=144
AllowDestructionBySledgehammer=true
KickFastPlayers=false
ServerPlayerID=762831900
RCONPort=27015
RCONPassword=XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Password=XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
MaxAccountsPerUser=0
SleepAllowed=false
SleepNeeded=false
SteamPort1=8766
SteamPort2=8767
WorkshopItems=498441420;514618604;498634342;498455406
SteamScoreboard=true
SteamVAC=true
UPnP=true
UPnPLeaseTime=86400
UPnPZeroLeaseTimeFallback=true
UPnPForce=true
CoopServerLaunchTimeout=20
CoopMasterPingTimeout=60
VoiceEnable=true
VoiceComplexity=5
VoicePeriod=20
VoiceSampleRate=24000
VoiceBuffering=8000
VoiceMinDistance=1.0
VoiceMaxDistance=50.0
Voice3D=true
PhysicsDelay=500
SpeedLimit=50.0
server_browser_announced_ip=
UseTCPForMapDownloads=false
PlayerRespawnWithSelf=false
PlayerRespawnWithOther=false
FastForwardMultiplier=40.0
PlayerSaveOnDamage=true
SaveTransactionID=false
DisableSafehouseWhenPlayerConnected=false
Faction=true
FactionDaySurvivedToCreate=0
FactionPlayersRequiredForTag=1
AllowTradeUI=true
HoursForWorldItemRemoval=0.0
WorldItemRemovalList=Base.Vest,Base.Shirt,Base.Blouse,Base.Skirt,Base.Shoes
ItemRemovalListBlacklistToggle=false
DisableRadioStaff=false
DisableRadioAdmin=true
DisableRadioGM=true
DisableRadioOverseer=false
DisableRadioModerator=false
DisableRadioInvisible=true
ClientCommandFilter=-vehicle.*;+vehicle.damageWindow;+vehicle.fixPart;+vehicle.installPart;+vehicle.uninstallPart
ItemNumbersLimitPerContainer=0

 

For me it look like perfectly fine but server stop each time I try to start it.

And if I empty the line "WorkshopItems=" serv start up but obviously without mods.

(Note: serv is freshly made without any added files)

 

My question is: is this config fine? If yes can I assume the problem is coming from the host?

I deeply thank anyone who can aswer!

 

PS: sorry for typo i'm a french player

Edited by Mr_ARX

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Hmm, from what I know is that this is either an issue on their end, not having the proper Steam ports open on their machine, so when the mods try to download they are not able to. (not sure how it works there as I have never personally hosted there)
The second issue could be that there was a bug around not too long ago where you had to redownload all the game files on the server, because Steam had a new update which broke the workshop mod downloads for a few servers.
The config itself seems just fine, its just that the actual mods have trouble downloading, probably because of the issues stated above. You could ask the server host to try and check if all the Steam ports are open or if they can redownload all the server / game files needed to be hosted on that machine.

 

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Thanks a lot for the response!

 

41 minutes ago, Beard said:

...
The second issue could be that there was a bug around not too long ago where you had to redownload all the game files on the server, because Steam had a new update which broke the workshop mod downloads for a few servers.
...

 

Do you perhaps have a source for that? It could help me a lot when I will contact them

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12 hours ago, Mr_ARX said:

Thanks a lot for the response!

 

Do you perhaps have a source for that? It could help me a lot when I will contact them

For the Steam problem the source is personal experience on the server, the bug started around May this year and we managed to fix it in June.  One user found the solution to just re-download the server files and that for some reason fixed this specific problem. I tried finding the exact comment as that was the main source where I found about that but I didn't manage to find it.

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