Zomboid not starting

[thetrooper79]

Hi there,

 

I purchased the above game through Steam.  When I press play in Steam it opens a window momentarily and then disappears. 

 

Can you please assist?

 

I have:

1. validate my install and it comes up fine.

2. disabling my Norton firewall and anti virus.

3. running it in compatibility mode.

4. disabling the Steam overlay

5. check my graphics driver is up to date.

 

I could not find the options file to try that as the game does not open.  Which specific files do I need to change?

 

 

My Sys Info is below.

 

Thanks

PJ

 

 

 

OS Name             Microsoft Windows 10 Pro

Version 10.0.16299 Build 16299

Other OS Description      Not Available

OS Manufacturer             Microsoft Corporation

System Name    DESKTOP-PB2V9IR

System Manufacturer    Dell Inc.

System Model   Inspiron 15 7000 Gaming

System Type      x64-based PC

System SKU        0798

Processor            Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz, 2801 Mhz, 4 Core(s), 8 Logical Processor(s)

BIOS Version/Date          Dell Inc. 1.2.0, 6/10/2017

SMBIOS Version               3.0

Embedded Controller Version    255.255

BIOS Mode         UEFI

BaseBoard Manufacturer             Dell Inc.

BaseBoard Model            Not Available

BaseBoard Name             Base Board

Platform Role     Mobile

Secure Boot State            On

PCR7 Configuration         Elevation Required to View

Windows Directory          C:\WINDOWS

System Directory              C:\WINDOWS\system32

Boot Device        \Device\HarddiskVolume1

Locale   United States

Hardware Abstraction Layer        Version = "10.0.16299.192"

User Name         DESKTOP-PB2V9IR\pjcla

Time Zone           AUS Eastern Daylight Time

Installed Physical Memory (RAM)             16.0 GB

Total Physical Memory  15.9 GB

Available Physical Memory          11.2 GB

Total Virtual Memory     18.2 GB

Available Virtual Memory             12.9 GB

Page File Space 2.38 GB

Page File              C:\pagefile.sys

Virtualization-based security       Not enabled

Device Encryption Support           Elevation Required to View

Hyper-V - VM Monitor Mode Extensions Yes

Hyper-V - Second Level Address Translation Extensions   Yes

Hyper-V - Virtualization Enabled in Firmware       Yes

Hyper-V - Data Execution Protection        Yes

[MalonyJenkins]

Your PC looks okay from what I can see.

From my own understanding (just saw this before I pop off for sleep) there should be a error.log file in the Zomboid directory if it crashes in a strange way.
Albiet I'm a Windows 7 user so these paths might not be 100% right.

Path should be: Installed Drive\Program Files (x86)\Steam Directory\steamapps\common\ProjectZomboid.

If you find it, best post it here so someone can analyse what has gone wrong.

Otherwise there is the console file, which should be in the User folders.

Path should be Windows Main Drive:\Users\%YourLoginUser%\Zomboid (example:C:\Users\MalonyJenkins\Zomboid). Should be a console.txt file, not as useful as the error log but it might help ascertain whats going wrong. If you see anything in there worth noting might be worth posting. Assuming the file generated.

Hope that helps.

[thetrooper79]

Thanks Malony.  

 

There was no error file.  weird.  I ran the 64 bit exe direct and it did not work.  I then ran the 32 bit exe and it worked!  

 

Thanks for your help

[MalonyJenkins]

No problem, glad you found a solution.