Szkodzin

Unfortunately no, in the top left corner box with options does not pop out

Hi I'm trying to play with my friend on remote play. We have problem with creating second character and splitting the screen. I've seen on the internet that the player with a controller should press "A" or "X" and then an option pop out but we've tried every button on the controller and there's no option. Any ideas what we could did wrong or how to fix this?